Manual QA Specialist – temporary contract (2 years)

We are Yettel!

Yettel Bulgaria, part of PPF Telecom Group, is a telecommunications company that connects over 3 million customers to people, devices and businesses. Until March 2022, the company operated on the Bulgarian market as Telenor Bulgaria.

We are a company that wants to discover, develop and invest in technology to serve people in the most useful and effective way for them. At Yettel, we believe that a balanced life is a better life. That’s why we do everything we can to help people balance the things that matter to them, to make better choices, especially when it comes to technology and its role in our lives.

We want to create the future together with you. That’s why we at Yettel are ready to discover and develop your talent and unique skills as we change the world together.

Role Overview:

Business UAT management specialist is responsible for delivery of new capabilities in terms of quality of service after proper and extensive user acceptance testing, guaranteeing that the business systems design, functionalities and performance meet the business needs.

Your responsibilities will be:

• Lead and create User Acceptance Testing activities – from designing and creating test cases to deploying / configuring new functionalities in Business Supporting Systems
• Identify the existing gaps and together with the responsible technical employees search for and propose solutions for them, to ensure that the system functionalities correspond in the best possible way to the processes
• Analyze the bottle necks and how the specific new implementation might sacrifice the on-going seamless system flow. Based on the analysis results, prepare corresponding test cases to cover all possible system fails
• Perform the user acceptance tests of new functionalities system in close collaboration with the initiator and Technology
• Prepare instructions/manuals for the newly implemented functionalities, take care all affected parties to be informed and provide training, if necessary
• Look for solution, together with the responsible technical employees, for problems with capabilities and functionalities
• Participate in projects where his/her role is to guarantee proper system behavior
• Review the prepared new products/services before their launch, from their maintenance point of view, and suggests changes to the responsible units in order to guarantee excellent customer journey

We expect from you:

• Experience First: Your hands-on experience is paramount, showcasing your comprehensive understanding of business description revision, test case preparation, and system knowledge.
• Organized Planner: Demonstrate outstanding organizational and analytical skills to ensure precise project execution.
• Tech Savvy: Proficient in MS Word, Excel, PowerPoint, and adept with Jira
• Team Collaboration: Be a proactive team player, fostering a collaborative work environment.
• Innovative and Flexible: Bring your innovative and adaptable mindset to the table, driving change and creating novel approaches to tasks and challenges.
• Presentation Pro: Showcase your exceptional presentation skills, delivering impactful messages to various stakeholders.
• Interpersonal Charm: Exhibit strong interpersonal and communication skills, nurturing positive relationships within the team and with stakeholders.
• English Language Excellence: Excellent written and verbal communication skills are a must.

Benefits:

• Positive workplace culture where you would receive all the support you need from your peers and managers in order to achieve your personal and team goals;
• Annual bonus based on your personal performance;
• Preferential prices for mobile devices and accessories;
• Unlimited mobile services and mobile internet;
• Flexible working hours;
• Monthly food vouchers;
• Additional health insurance;

Challenge yourself! Discover new opportunities!

Over its 20 years history on the Bulgarian market, the company has built a strong track record as a pioneer in wireless and beyond, launching Bulgaria’s first commercial 4G network in 2015, the first VoLTE service in 2018 and paving the way for the development of 5G with the country’s first 5G network test. Yettel’s sector-leading approach to infrastructure has won six consecutive Best in Test certificates awarded by the global gold-standard benchmarking organization umlaut.

Today, Yettel Bulgaria employs more than 1800 people, operates more than 180 retail stores, with its mobile network covering more than 99% of the Bulgarian population.

Join Yettel now by sending us your up-to-date CV.

Only shortlisted applicants will be contacted with information about next steps of our selection process.

Applicants are treated with strict confidentiality following the applicable personal data protection legislation.