SAP Finance Support Analyst

Helping create the services culture of the future! This is the vision of Synergyc. And if you are ready to move on and build a career in a forward-looking company, then let’s talk!

What are we looking for?

• Timely respond to questions, email communication and support SAP Key users
• Investigate and resolve tickets (incidents & requests)
• Analyze, identify and address the root cause for the repetitive issues
• Assess, complete and reassign tickets that require deeper expertise (documented with function/technical analysis)
• Continuously deep dive in business processes to enrich knowledge and expertise
• Perform/support functional tests (User Acceptance Tests, Non-Regression Tests)
• Ensure the execution of Key Performance Indicators (KPI’s) in a timely manner

What you need to bring:

• Experience with SAP Finance and Accounting and SAP users support
• Experience working with the Service Desk ticketing system (Service Now & JIRA ideally) is a strong advantage
• Fluency in English

We Offer You:

• Additional health insurance
• Food vouchers
• Sport cards
• Transport allowance
• Home Office
• Referral bonus program
• Modern office with a stunning view
• Charity & volunteer activities
• Free drinks at the office