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COMPANY INFORMATION
Strypes is a company with extensive experience in software development. With a team of over 700 people, we take ownership of application roadmaps for our clients and structure their overall application landscape.
Founded in 2008, currently, the company is a proud member of the ICT Group in the Netherlands. The ICT Group is an IT company founded in 1978 and consists of more than 15 brands.
Our teams consist of talented hard-working professionals who love sharing their knowledge, experience, and joyous moments with their colleagues!
JOB DESCRIPTION
Our Client is the world’s leading provider of lithography systems for the semiconductor industry, manufacturing complex machines that are critical to the production of integrated circuits and chips. More than 90% of the semiconductors in the world are currently manufactured using ASML systems.
Strypes provides Quality and Innovative solutions to our clients in the area of New Initiatives, Application and Product Development, Modernization, and Application Management.
As an Incident Manager at Strypes, you will be responsible for handling all technical incidents related to the applications that we are developing and supporting. Your role will be the controlling point for all incidents and service requests raised by our clients, where working together with the engineering team you will need to ensure proper handling and resolution within agreed SLAs.
The candidate will thrive in a work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication, as the successful candidate will need to be very detail-oriented, a good communicator, and willing to always achieve results.
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