IT Support Specialist

About us: 

When we started myPOS we believed that all businesses and entrepreneurs should be able to leverage the power of card payments and modern technology to grow and thrive. Now we are proud to say that 10 years later we brought that belief to life, with offices in various European countries, over 170,000 clients and a strong team of talented professionals, myPOS is creating the future of payments.

Your challenges will be:

• Support current corporate IT infrastructure – desktop and laptop systems with MS Windows operating systems and applications.
• Work with technical customer service or development staff to resolve recurring problems and issues with applications and/or products.
• Research and development in corporate IT infrastructure and integration of new applications.
• Support of new projects related to corporate and production IT infrastructure.
• Troubleshooting and fault rectification related IT infrastructure – desktop and laptop systems, operating systems and applications, servers.
• Produce documents related to corporate IT infrastructure and its projects.
• Software and hardware upgrade of corporate IT infrastructure desktop and laptop systems and applications.

Your Profile:

• Experience with Microsoft products (Windows 10; Office 2013 – 2019, О365)
• Experience with Windows Server 2016-2019
• Experience with support and troubleshooting of LAN networks
• Understanding of TCP/IP, VPN, DHCP, DNS
• Fluent English and team-player skills
• Able to multi-task while listening to the caller, documenting in the case management system, and/ or researching the solution to the caller’s issue.
• Experience with Active Directory, Virtualization (Hyper-V preferred), Windows Server 2012 – 2019 or Debian, any sort of Databases, VoIP technologies – will be considered an advantage

What we’ve got to offer:

• Inclusive workplace fueled by creativity and teamwork
• Friendly hi-tech environment.
• 25 days Annual paid leave (+1 day per year up to 30).
• Promotions and a salary review based on performance.
• Quarterly performance-based opportunities
• Full “Luxury” package health insurance including dental care and optical glasses.
• 160 lv. per month for lunch and snacks (8 lv. per day)
• Exciting teambuilding events on a multi-national level
• Onsite fitness, bowling, and relax areas
• Did we mention free coffee, snacks and drinks at the office?

Your application will be reviewed in utmost confidentiality following the General Data Protection Regulation. All personal information will be collected only for the purpose of the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted, so keep it tight and fresh – good luck to all of you!