IP Network and Provisioning Engineer

GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies.

We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net.

Role Summary:

The IP Design & Provisioning team (PNOC) is responsible for the customer design and logical provisioning of IP transit and VPN services on a pan-European footprint.

Job Scope/Supervision:

The team works closely with Service Delivery, Project Management, Engineering and Operations teams to ensure the efficient, cost-effective delivery of high-quality IP services to external and internal customers.

Duties and Responsibilities:

• Design, Develop and modify network solutions providing exceptional client experience while ensuring the integrity of service delivery.
• Internal interaction with members of the sales, sales engineering, and project management teams
• Create, modify, and maintain engineering process, workflows, and documentation
• Support customers through service acceptance by troubleshooting service issues during turn up (e.g., throughput, routing and other customer-related support issues) providing timely resolution
• Ability to coordinate with internal stakeholders and external parties with effective use of resources and timely delivery.
• Making contributions to organizational knowledge base
• Ability to represent GTT at various levels from a technical perspective.
• Managing & maintaining client service resource allocations
• Collaborate with peers and colleagues within Engineering, Service Delivery and Operations

Required Experience/Qualifications:

• Experience supporting a client’s complete network deployment lifecycle
• Demonstrate the ability to work with customer engineering teams to determine network requirements are understood, reflected accurately, and implemented
• Develop design solutions (physical and logical) that follow engineering best practices
• Excellent verbal, written communication, and presentation skills in English.
• 5+ years of experience in a similar role – Network Design/ Architecture or Implementation
• Network Certifications (i.e.CCNP/CCIE, JNCIS/JNCIP/JNCIE) or similar level with focus on present-day technologies (e.g. MPLS, TCP/IP, VPN, BGP, QoS, IP Telephony, etc.)
• Juniper equipment experience (PTX, MX, QFX, ACX and EX series)
• Has a working knowledge other network services (DNS, DHCP, etc.)
• Experience interfacing with peering providers and facility management
• Knowledge of principles of IT Service Management best practices.

Hours/Travel/Shift:

US Shifts:

• 13:30-22:00
• 15:30-00:00
• 18:30-3:00