SENIOR SERVICENOW SOFTWARE ENGINEER

WE ARE

SoftServe is a global digital solutions company with headquarters in Austin, Texas, founded in 1993. Our associates are currently working on 1,100+ projects with clients in the USA, Europe, APAC, and LatAm regions. We are about people who create bold things, make a difference, have fun, and love their work.

The Low Code Platforms practice works as a global organization as part of SoftServe Digital Platforms Group and addresses the rapidly growing demand for Low Code platforms such as ServiceNow, Pegasystems, the Microsoft Power Platform, and others. The team builds cross-industry Low-code solutions. The team is responsible for both the development of the low-code applications and the delivery of advisory and implementation services to our client base by the platform design best practices and following a defined implementation methodology.

IF YOU ARE

• Experienced in the ServiceNow platform (4+ years) including a sound understanding of ITSM, CSM, and Configuration Management Database (CMDB) solutions
• Proficient in integration technologies and protocols, including REST, SOAP, JSON, XML, and Web Services
• Expert in AD, SSO, MFA, and Mailbox integration
• Familiar with IT operations and infrastructure management concepts, including network devices, servers, databases, and cloud environments
• Skilled in problem-solving and troubleshooting technical issues independently
• Knowledgeable of ITIL processes and best practices
• SDLC principles-oriented
• Certified Implementation Specialist (CIS) – is highly desirable
• Possessing Telecom experience would be a plus

AND YOU WANT TO

• Develop and implement integration strategies to connect various systems and applications within the organization
• Analyze business requirements and design integration solutions to meet organizational needs
• Collaborate with cross-functional teams to gather requirements and define integration requirements
• Document integration processes, architectures, and configurations for future reference

TOGETHER WE WILL

• Work on design, delivery, and support of a variety of solutions that help our clients meet business objectives
• Get solutions ranging from large-scale custom-developed low-code applications to cloud-based development and integration services
• Cooperate with top experts in the company
• Take care of your individual career path for professional development and career growth
• Immerse in interesting consulting engagements where you can explore client businesses over the globe