QA Automation Tech Lead (Telco)

Say hello to possibilities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

This is where you and your skills come in. We’re currently looking for: QA Automation Tech Lead to join our tight-knit Telco Team. You will lead a team of QA automation engineers, who work on testing the Telephony subsystem of the RingCentral Phone product. You must have a talent for solving complex problems, and testing new solutions; while being equally talented at understanding and supporting a complex business-critical SaaS system. You must love creating elegant test solutions that can satisfy the functional, performance, scale and availability expectations of the RingCentral platform.

Key Responsibilities:

• Gather requirements for test automation, prioritize tasks, and own Telephony automation backlog.
• Create new end-to-end automation tests written in Python.
• Request new features and implement enhancement to our test automation framework in collaboration with the framework development team.
• Support existing automation test base, improve stability and performance of tests.
• Enhance continuous integration pipeline.
• Develop pipeline scripts, libraries and plugins for Jenkins.

Qualifications & Skills:

• BA in Computer Science or related technical field.
• 5+ years of demonstrated QA automation experience.
• Strong Python programming skills.
• Advanced Linux user.
• Experience with Jenkins, Gitlab CI, or other CI solutions.
• Excellent understanding of Agile methodologies (Scrum, Kanban).
• Good understanding of Networking and TCP/UDP protocols troubleshooting.
• Experience with Docker and Kubernetes is a plus.
• Knowledge of VoIP Telephony (SIP, RTP/RTCP, etc) is a plus.

What we offer:

• Well-coordinated professional team.
• Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth.
• Additional Health and Life Insurance Package.
• Employee Assistance Program.
• 25 vacation days.
• ReBenefit Platform Account with 400BGN value monthly.

RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.