HRIS Senior Solution Specialist

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 17,000 people globally.

Louis Dreyfus Company is looking for a HRIS Senior Solution Specialist, who will serve as a referent & expert of several IT solutions. You will own overall incident management for the global HR applications. From a support standpoint, you ensure support at level 1 is properly handled and you deliver the level 2 support (incident, change and problem management). You prioritize, plan and deliver enhancements requests together with the business.

Main Responsibilities:

• Responsible for level 2 support for global HR applications
• Own overall incident management for the solutions in scope
• Contribute to enhancements/change requests management and prioritization together with the business
• Document requirements and propose technical solutions
• End to end accountability for plan, build, delivery and run of enhancements/change requests
• Monitor, identify and correct product/solutions/integration defects to maintain fully functioning applications
• Create and maintain technical and/or user documentation to a high standard.
• Support HR applications run and implementations, solution upgrades
• Implement required security measures to protect product/solution and to notify security experts of any problems

Experience:

• At least 5 years working experience in corporate IT teams / environments
• Strong experience with Workday Human Capital Management (HCM).
• Experience with Workday integrations (EIB, inbound integrations, outbound integrations)
• Experience in integrations across different systems and platforms is a plus
• Experience with Workday Absence Management and Workday Talent Management in a plus
• Experience with Recruitment System (SmartRecruiters) and Learning Management System (Percipio) is a plus.

Skills:

• Ability to work with remote teams (good phone and video conference call skills)
• All work done in English (must have an excellent level both spoken and written)
• Have excellent communication skills and the ability to deal with stakeholders at all levels
• Proven track record in managing multiple assignments
• Experience and desire to work in a global, multi-cultural environment
• Facility to work in a fast-paced and challenging environment
• Ability to adapt to change
• Good analytical and synthesis skills
• Troubleshooting skills and detailed oriented approach
• Proactive mindset
• Skilled on standard business tools: Outlook, Word, Excel, PowerPoint, MS Teams etc.

Education:

• Bachelor’s Degree or equivalent experience in IT

Languages:

• English – fluent written and verbal communication

Diversity & Inclusion

Sustainability

• 25 annual paid days
• Additional medical insurance
• Life Insurance
• Yearly performance evaluation plan
• Food vouchers
• Transportation allowance
• Multisport card

Only shortlisted applicants will be contacted. Your personal data will be treated as confidential and will be protected according to the Bulgarian Data Protection Legislation and the General Data Protection Regulation 2016/679 (GDPR).