Senior Microsoft 365 Engineer

Software AG simplifies the connected world. Founded in 1969 it helps deliver the experiences that employees, partners and customers now expect. Its technology creates the digital backbone that integrates applications, devices, data and clouds; empowers streamlined processes; and connects “things” like sensors, devices and machines. It helps 10,000+ organizations to become a truly connected enterprise and make smarter decisions, faster.

Our story goes beyond technology. We put people first – employees, customers, and partners. We build strong teams and cultivate relationships that last. We provide incomparable products, solutions, services, and technical excellence for our customers. We are a team of over 5,000 colleagues across 70+ countries who value inclusion, integrity, and innovation. Our size means everyone has an impact and every voice is valued. We are big enough to compete and small enough to care.

Be you, join us.

We are looking for a Senior Microsoft 365 support engineer. As part of a global team you’ll be responsible for supporting the major Microsoft 365 services such as SharePoint Online, Microsoft Teams, OneDrive and Exchange Online.

Essential Functions

• Provide support to internal Software AG employees for Microsoft 365 services
• Knowledge in AAD and AD and ability to manage and govern the user groups there.
• Support and develop the current hybrid environment in Exchange On-premise and Exchange Online, including ability to setup DNS, SMTP and mail gateways.
• Work on continuous automation, adjustments and improvements by creating PowerShell scripts or utilizing the Azure CLI
• Provide overall Microsoft 365 security expertise including Information Protection, Data Loss Prevention and eDiscovery
• Create and configure SharePoint sites and document libraries, including permissions, content types and metadata
• Manage Teams policies and troubleshoot calling and meeting issues

Minimum Requirements

• Master’s/bachelor’s degree in computer science
• More than 3 years of experience in M365 technical support
• Strong knowledge in SharePoint, OneDrive and Teams
• Solid experience in PowerShell
• Advanced knowledge in Exchange Online and Microsoft 365 security services
• Strong analytical and problem-solving skills
• An open and results-oriented communication and working style
• Experience working in a worldwide global multicultural environment
• Proficient in spoken and written English language

What’s in it for you?

• Earn competitive total compensation and receive comprehensive country-specific medical and other benefits.
• Enjoy time and location flexibility with our Hybrid Working Model, which allows a remote workshare of up to 60%. Work anywhere in your country or abroad for up to 10 days per year.
• Set yourself up for success in your new role by upgrading your home office space using your one-time hybrid work payment.
• Lean on the Employee Assistance Program for support during some of life’s most common but difficult challenges.

At Software AG we are committed to providing an environment of mutual respect and fairness where equal employment opportunities are available to all applicants and employees without regard to race, colour, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, and any other characteristic protected by applicable law.

We believe that diversity, equity, and inclusion is critical to our success as a global company, and we seek to recruit, compensate, develop, promote, and retain the most talented people from a diverse candidate pool.