Senior Implementation Consultant

PROS, Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.

A Day in the life of the Senior Implementation Consultant:

• Actively participate & guide throughout the entire project lifecycle from initiation to closure as part of an international implementation team:
• • Design Workshops and Requirement gathering
  • Implementation & Configuration
  • Testing & Documentation
  • End-user training
  • Deployment & Handover
  • Post-production support
• Contribute to 100% customer satisfaction by providing expertise, technical advice & best practices; Provide expertise and consultancy in the area of Pricing and CPQ
• Utilize advanced skills and out of the box thinking to solve problems in a complex environment
• Contribute to best practices and knowledge base (training materials, design templates, implementation packages, etc.)
• Work alongside multiple disciplines within PROS, such as business development, product management and product development

Required Qualifications – About you:

We are looking for candidates who possess the rare combination of the following achievements, skills and behaviors:

• Over 5 years of Previous consulting experience
• Experience in leading customer or Partner implementation activities
• Over 4 years of experience configuring (or doing Business Analysis on) solutions on large-scale pricing, CRM (Salesforce, MS Dynamics), CPQ or ERP implementations
• In-depth knowledge in at least one of the following areas:
  • SQL/PL-SQL/T-SQL and relational databases (Oracle, SQL Server);
  • Web development (e.g. CSS/HTML/JavaScript);
  • Any programming language e.g. Java, C++/C#, Python, APEX etc.
  • Exposure to webservices/interfaces (REST, SOAP); knowledge of XML, JSON
• Basic command of SQL (CRUD operations)
• Scripting language/algorithm experience
• Strong aptitude for analytical concepts, demonstrated leadership ability, strong verbal and electronic communication skills
• Strong customer focus, excellent teamwork abilities, integrity, and relationship-building skills
• Ability to act as a trusted advisor and to offer exemplary customer service
• Time management skills are a must, as well as the ability to be flexible and creative
• Excellent interpersonal and communication skills
• Good listening skills and good teaching skills
• Excellent business and day to day usage of English is vital (written and spoken)
• Previous SaaS or Cloud based Software Experience is a plus
• Any industry experience is a plus (Manufacturing, Distribution, Rental, Insurance, Transportation and Logistics, Oil and Gas, Chemical, etc.)
• Experience with project management tools is a plus
• German and/or French is an advantage
• General or computer engineering degree
• Up to 30% travel required throughout EMEA

Skills & Personal Characteristics:

• Ownership
• Innovation
• Care

Why PROS?

PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.

This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.

Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.

Work Environment:

Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.