Technical Support Specialist

SPORTAL365 IS IN SEARCH OF A TOP-NOTCH TECHNICAL SUPPORT SPECIALIST TO JOIN THE TEAM!

We’re on the hunt for someone with the expertise to take our tech to the next level.

If you think you have what it takes, show us what you’ve got!

About us

Sportal365 is a revolutionary sports content management system. It is a headless API powered tool that enables publishers, bookmakers, and rights holders to keep up with the sports world quickly and on any device. Businesses of all sizes, such as Bet365, Livescore, GSP and bwin have placed their trust in Sportal365 due to its unparalleled adaptability to meet the needs of each client. This trust is further solidified by our partnership with the largest media network in Europe, as well as our membership in the Ringier Sports Media Group

About you:

• Previous experience in a technical support role
• Degree in computer science or information technology preferred
• Experience with remote desktop applications
• Strong analytical and problem-solving skills
• Good communication skills, both written and verbal
• Experience using help desk software and remote support tools
• Understanding of how CMS systems work is preferred
• Multi-tasking abilities
• Patience when handling tough cases
• Familiarity with our industry is a plus

Responsibilities:

• Troubleshooting and resolving IT issues in a timely manner
• Communicating with coworkers to diagnose problems
• Going through the process of fixing technical issues
• Prioritizing your workload to ensure the most critical issues are resolved first
• Documenting common support procedures that coworkers can follow
• Providing support remotely when necessary.

Benefits:

• Work for a fast-growing product tech company backed by the largest media network in Europe
• Use cutting-edge technologies in real projects
• Additional health insurance
• Annual employee performance review
• Team-building events
• Competitive salary and additional benefits packages

Join the team and make a lasting impact!

Sportal365. Powering the Future of Sports.