User Experience Intern

Come for the culture, grow your career, and enjoy the journey!  

The PROS Summer Internship Program is a 3-month paid internship designed to provide real-world work experience. This opportunity isn’t just about supporting design and research; it’s a platform for innovation, offering hands-on experience with a seasoned, high-performance research and design team, designing workflows, prototypes, user interfaces, and more. Your contributions will have a tangible impact, as you assist in user research, craft surveys, analyze data, and integrate feedback—all while growing your skills in a collaborative, forward-thinking team eager to mentor and elevate emerging talent. In addition, interns will be provided ample learning opportunities, interaction with business leaders and engaging intern events.

When you join PROS, you’re joining a community of people who genuinely care – about their work, communities, customers, and each other. We empower our teams to be their best from anywhere, and trust that wherever you are, you’re going to bring your best self and do your best work.

We are looking for students who are driven, passionate, and open to a brand-new learning experience. Come and grow with PROS!

Responsibilities

We’ll adjust this internship’s responsibilities according to your skills, but may include the following: 

• Design:
  • Assist in design sessions with product managers, developers and others
  • Design workflows and prototypes based on business requirements and user research
  • Design high-fidelity user interfaces and interactions
  • Collaborate and integrate contributions from Researchers, Writers, UI and UX Designers
  • Write microcopy and other types of instructional text
• Research:
  • Assist in user research activities, such as interviews or usability testing
  • Craft user surveys, analyze data and report results
• General:
  • Design and deliver presentations to an audience
  • Seek coaching and apply feedback from senior team members
  • Plus, any other responsibilities deemed reasonable and necessary by management
• Note: This position is not engineering, marketing, graphic or print oriented

Qualifications: 

Must-Haves 

• Actively pursuing a Bachelor’s or Master’s in Human-Computer Interaction or a related discipline, such as Computer Science, Web/Visual Design or Psychology
• Depending on your educational background, demonstrated familiarity with any of the following techniques:
  • Contextual inquiry, interviewing, personas
  • Task analysis, heuristic reviews, usability testing
  • Sketching, paper or digital prototyping
  • Color theory, layout, design patterns, interaction design, typography
  • Content strategy, card sorting
• Good written and verbal communication skills
• Proficiency with Microsoft Office.
• Be legally authorized to work in the US and not require sponsorship for an employment visa now or in the future.

Nice-to-Haves 

• A basic understanding of common web technologies (HTML, JavaScript, CSS)
• Prior internship experiences at software or technology companies
• Demonstrated familiarity with any of the following types of software:
  • Figma for digital design
  • Axure for prototyping
  • Statistical packages or Excel for quantitative analysis
  • PowerBI for dashboards and data analysis
• Alchemer (or similar) for surveys

Submitting an online portfolio with your application is required. Strong portfolios concisely describe problems, users, techniques, your individual contributions, and results – regardless if your portfolio contains user interfaces, writing samples, or research reports. Portfolios may be submitted in PPT, PDF or online formats.

Why PROS?

PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.

This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.

Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.

Work Environment:

Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.